> For the complete documentation index, see [llms.txt](https://docs.subwallet.app/main/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.subwallet.app/main/extension-user-guide/account-security/manage-master-password/forgot-master-password.md).

# Forgot master password

{% hint style="info" %}
If you forgot your password, don't worry! You can quickly regain access to your accounts by re-importing them using your seed phrase/JSON backup file/Private key/QR backup code, and you'll be back in control in no time.
{% endhint %}

**Step 1**: On the Welcome screen, click "**Don't remember your password?**".

<figure><img src="/files/DOKThNC18tAPfmwcHdoj" alt="" width="363"><figcaption></figcaption></figure>

**Step 2:** A pop-up message will appear with 2 options provided: "**Reset account**" and "**Erase all**".

Choose the option you want to apply:

<figure><img src="/files/Qkldu9wkANidFNsMvpoB" alt="" width="363"><figcaption></figcaption></figure>

#### **With the "Reset account" option**

{% hint style="info" %}
This action will **reset some** information associated with your account, including your:

* Balances & NFTs
* Staking
* Crowdloans
* Transactions (History)
* Address book
* Website access config/settings
  {% endhint %}

#### **With the "Erase all" option**

{% hint style="info" %}
This action will **reset all** the information associated with your account.

Besides resetting the information listed like when you click "**Reset account**", it will also reset your:

* List of custom networks and tokens
* Network & asset state (turn on/turn off)
* Settings: security, currency, language, ...
  {% endhint %}

**Step 3**: Once you click either of these options, all the accounts you have previously imported will be removed. You will be directed to the Welcome screen.

<figure><img src="/files/bWGKQXgmZtXfxm9SvqHW" alt="" width="363"><figcaption></figcaption></figure>

In this step, you will need to re-import your account using your seed phrase. For instructions on how to import an account, click here.


---

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