Import an account
This part will show you how to import an account on SubWallet.
Last updated
This part will show you how to import an account on SubWallet.
Last updated
Step 1: Open SubWallet's web dashboard, at the welcome page, choose "Import an account".
Step 2: Choose your preferred way to import an existing account.
Step 3: Create a password and click "Continue".
If you have a secret phrase (seed phrase), private key, JSON backup file, or QR code, you can import/restore your account and manage it with SubWallet.
Step 1: Open the SubWallet homepage and click on the account name to get to the account selection tab.
Step 2: In the account selection tab, click the import icon.
Step 3: Choose your preferred way to import account.
If you want to import from seed phrase, please choose the corresponding way of import in the step above.
At this step, you will enter your seed phrase and click "Import account".
You could choose between importing either a Polkadot (Substrate) account, an Ethereum (EVM) account, or both.
In some cases, if you import an account by seed phrase, problems can arise if the seed phrase of your original wallet is not compatible with SubWallet.
Trust Wallet and Safepal are among the wallets not compatible with us.
In this case, we would suggest you create a new wallet account with SubWallet and transfer your assets from your original wallet to this new account.
After following this guide to choose your preferred way to import an account, if you want to import by private key, please enter your private key and click "Import account".
After following this guide to choose your preferred way to import an account, if you want to import by JSON backup file:
Step 1: Click on the import field to choose a file from your device, or drag and drop your JSON backup file to import.
Step 2: Enter your JSON file password (created when you set up the wallet for the first time) and click "Import account".
After following this guide to choose your preferred way to import an account, if you want to import by QR code, please present your QR code back-up of your account's private key and scan this QR code with your current device.
Step 1: Click the "Scan the QR code" button.
Step 2: Present your QR code and scan it with SubWallet using your device's camera.
After importing your account by QR code successfully, you will be directed to the homepage.
After importing by QR code, if you want to revoke the permission for SubWallet to use your camera, please go to the Security settings section to do so.
Click the "Go to Setting" button. You will be directed to our security settings screen. Please switch the toggle and approve the browser pop-up to enable camera access.
Step 3: Disable the toggle next to the "Camera access for QR" option.