Import/restore an account
If you have secret phrase (seedphrase), private key or your back-up JSON file, you can import/restore your account and manage them with SubWallet.
Last updated
If you have secret phrase (seedphrase), private key or your back-up JSON file, you can import/restore your account and manage them with SubWallet.
Last updated
You can import and restore your account immediately from the "Welcome" screen.
You would need to open the Account management screen.
Step 1: Open the SubWallet homepage and click on the account name to get to the account selection tab.
Step 2: Click the "Import" icon on the account selection tab.
Step 1: Enter your seed phrase and choose whether or not you want to import a Polkadot account, an Ethereum account, or both by ticking the checkmark on the right-hand side of each account type. Then click "Import account".
In some cases, if you import an account by seed phrase, problems can arise if the seed phrase of your original wallet is not compatible with SubWallet.
Trust Wallet and Safepal are among the wallets not compatible with us.
Step 2: Enter your password.
After importing the new account into the wallet, you might want to change the account name. Please follow this guide.
Please note that to see your assets after importing your account, you need to manually enable the networks you want to use & have assets on. Please follow this instruction to enable the networks you want to use.
SubWallet automatically enables Polkadot & Kusama networks for Polkadot (Substrate) accounts, but you can disable them if you wish.
Step 1: Enter your private key and click "Import account".
Step 2: Enter your password and click "Apply".
After importing the new account into the wallet, you might want to change the account name. Please follow this guide.
Please note that to see your assets after importing your account, you would need to manually enable the networks you want to use & have assets on. Please follow this instruction to enable the networks you want to use.
SubWallet automatically enables Polkadot & Kusama networks for Polkadot (Substrate) accounts, but you can disable them if you wish.
Step 1: Click on the import field to choose a file from your device, or drag and drop your JSON backup file to import.
Step 2: Enter the password you have used with this file in Polkadot.{js}. Then click "Import account".
Step 3: Enter your SubWallet password and click "Apply".
Please note that if you want to import multiple accounts simultaneously from a JSON file, you are required to enter the password for each account you want to import.
After importing the new account into the wallet, you might want to change the account name. Please follow this guide.
Please note that to see your assets after importing your account, you would need to manually enable the networks you want to use & have assets on. Please follow this instruction to enable the networks you want to use.
SubWallet automatically enables Polkadot & Kusama networks for Substrate accounts, but you can disable them if you so wish.
Step 1: Click the "Scan the QR code" button.
Step 2: Enter your SubWallet password and click "Apply" to continue.
Step 3: If you have not granted camera access to SubWallet before, please click "OK" to allow. Then scan with your mobile device.
In some cases, you will need to do more than one action to grant SubWallet camera access: Step 1: Click on "Go to settings".
Step 3: Click on "Camera".
Now, you can use your camera to scan the QR code and import your account(s).
After importing the new account into the wallet, you might want to change the account name. Please follow this guide.
Please note that to see your assets after importing your account, you would need to manually enable the networks you want to use & have assets on. Please follow this instruction to enable the networks you want to use.
SubWallet automatically enables Polkadot & Kusama networks for Polkadot (Substrate) accounts, but you can disable them if you wish.
Step 2: You will be redirected to app settings. Click on "App permissions".
Step 4: Choose "Allow only while using the app".
