FAQs

Why does SubWallet show nothing when I use the extension on Brave?

If the extension keeps on loading and does not show balances on all networks like this, try the following steps.
Step 1: Go to brave://flags/ and type "websockets" on the Search bar. In the drop-down menu, select Disabled.
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Step 2: Brave will ask you to relaunch the browser so that the change can take effect. Click Relaunch and open SubWallet extension again. Your balances should all show up now.

Why do some of my nodes keep on showing nothing?

This might result from a broken link to the nodes. Follow these steps:
Step 1: Reload the network using the Reload icon next to the network's account. If the network continues to load, move on to step 2.
Step 2: Click on the Edit icon to edit the network endpoints. Under Provider URL, click on the drop-down menu and choose a different link. Hit Save, then hit Done.
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Why does SubWallet show nothing when I use the extension on Brave?
Why do some of my nodes keep on showing nothing?